Privacy Policy
Rancho El Stresso Winery
Last updated: October 15, 2026
Rancho El Stresso Winery (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what personal information we collect through our website, online store, wine club, and tasting reservations, how we use it, and the choices you have.
Information We Collect
We collect information you provide when you place an order, join our wine club, make a reservation, create an account, sign up for our mailing list, or contact us. This may include:
- Name, email address, phone number, and billing and shipping addresses
- Date of birth, to verify you are of legal drinking age
- Order history, wine club membership details, and reservation details
- Payment information, which is processed by our payment provider and is not stored on our website
- Messages or questions you send us
We also collect certain information automatically when you visit our website, such as browser type, device information, pages viewed, and referring website, through cookies and similar technologies. Cookies are used to keep your cart and account working, remember your preferences, and understand how visitors use our site. You can block or delete cookies through your browser settings, though some features of our online store may not function properly without them.
How We Use Your Information
We use your information to:
- Process, fulfill, and ship orders
- Manage wine club memberships, including scheduled club shipments and charges you have authorized
- Confirm and manage tasting reservations
- Verify that purchasers and recipients are 21 years of age or older
- Comply with alcohol shipping laws and tax requirements
- Respond to your questions and provide customer service
- Send marketing emails if you have opted in
- Maintain, improve, and secure our website
How We Share Your Information
We do not sell your personal information. We share it only with service providers who help us operate our business, and only as needed for them to perform those services. These include:
- Commerce7, the platform that powers our online store, wine club, customer accounts, and reservations
- Payment processors, which handle card transactions securely on our behalf
- Shipping carriers, which deliver your orders and require adult signature at delivery
- Compliance and tax service providers, which help us follow state alcohol shipping and tax rules
- Email and website service providers, which help us send communications and operate our website
We may also disclose information when required by law, to respond to legal process, or to protect our rights, our customers, or others.
Age Requirement
Our website and products are intended only for adults 21 years of age or older. We do not knowingly collect personal information from anyone under 21. If we learn that we have collected such information, we will delete it.
Marketing Emails
If you opt in to our mailing list, we will send you news, releases, events, and offers. You can unsubscribe at any time using the link in any marketing email or by contacting us. Even if you unsubscribe from marketing, we may still send messages related to your orders, wine club membership, or reservations.
Data Security
We use reasonable measures to protect your information, and we rely on service providers that use industry-standard security practices, including encrypted connections for transactions. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We keep personal information for as long as needed to provide our products and services, maintain wine club and account records, and meet legal, tax, and alcohol compliance obligations.
Your California Privacy Rights
If you are a California resident, you may have the right to request access to the personal information we have collected about you, request correction or deletion of that information, and opt out of the sale or sharing of your personal information. We do not sell your personal information. To make a request, contact us using the information below. We will not discriminate against you for exercising these rights. We may need to verify your identity before completing your request.
Links to Other Websites
Our website may link to websites operated by others. We are not responsible for the privacy practices of those websites.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
Contact Us
If you have questions about this Privacy Policy, want to update your information, wish to make a privacy request, or want to unsubscribe from our mailing list, email us at contact@ranchoelstressowine.com.